Overview
AltaCom Managed Services provides infrastructure support and monitoring for a number of clients. This position is to provide technical leadership and work with a team that provides support for our customer’s environments.
As part of the AltaCom team, you will be a member of a highly innovative solutions environment where the people are dedicated and focused on continuous learning and growth opportunities.
AltaCom is an organization that encourages and supports ongoing training and development opportunities. We are composed of a talented, diversified workforce that performs collectively in an entrepreneurial and flexible environment. Our staff members have access to the latest and greatest technologies in performing their daily activities. In addition, we offer an attractive compensation program and a comprehensive benefits package.
Qualifications
- Computer Science degree or equivalent in real-world experience.
- An in depth understanding of Active Directory Infrastructure, DNS, DHCP, IAS, Clustering services, Windows Security, deployment services, DFS and other Microsoft infrastructure services.
- A superior understanding of Windows Server 2003, 2008, 2012, VMware ESXi 5,5.5,6 and Hyper-V and be able to analyze and troubleshoot complex problems.
- Expert level knowledge of Exchange , Lync 2010, 2013 and BES systems.
- Experience with Sharepoint, Microsoft clusters, Citrix, web farms, ISA, TMG and other systems security products.
- Expert Level knowledge of Citrix XenAPP, Netscaler, XenMobile, Sharefile.
- Experience with managing and leading small technical team.
- Hanlde escalations and stays on top of day to day activities.
- Excellent technical design and documentation skills and be able to mentor other team members and help with the design and build of various solutions.
- A solid understanding of LAN and WAN networking
- A strong understanding of backup and recovery processes and Storage, SAN like NetAPP, EMC.
- Knowledge of systems security and best practices.
- A strong understanding of ITIL practices.
- Superior organization skills and a strong attention to detail.
- Excellent written and verbal communication skills, and ability to communicate complex ideas to a variety of audiences.
- Be effective at managing multiple projects/tasks of varying complexities, meeting deadlines and working well under pressure, along with proven analytical and creative problem-solving abilities.
- Excellent customer service skills and a strong ability to diffuse tense customer situations and project a positive, confident outlook.
- Able to participate in the on call rotation and after hours work as required.
- An understanding and experience setting up and utilizing disaster recovery solutions. SRM experience is an asset.
- Knowledge of Windows Azure and/or Cloud Computing is an asset.
- Project management experience and skills are an asset.
- SQL or Oracle knowledge and skills are an asset.
- Experience with Cisco and/or Brocade fiber switches is an asset Strong scripting skills are an asset.
- A solid understanding of UNIX and/or Linux system administration is an asset.
How to Apply
Send us your resume and cover letter to jobs@altacom.ca.
